Find out how Learn Assembly and Kéa are supporting a telecom operator's HR transformation in the area of Learning & Development.
As part of the HR transformation of a telecoms operator, the group called on the consulting firms Kéa and Learn Assembly to review its HR model, including the L&D model. The aim was to align the learning strategy with emerging business needs and optimize the L&D organization to meet future challenges. Here’s a look back at this ambitious project, which combines reskilling, governance and digitalization.
The group wished to draw on a new L&D strategy to anticipate the transformations of its professions. To meet this need, we carried out a complete analysis of the operating model, purchasing and governance of the learning department. We then defined priorities:
In a context where current digital skills will be obsolete within 2.5 to 5 years, the company has focused on continuous learning. To this end, the group has set up skills development programs (upskilling and reskilling). In addition, to support this initiative, Learn Assembly has been working on various areas of learning, such aslearning on the job, upgrading the skills of learning teams, and identifying synergies in purchasing. This approach responds to the urgent need to prepare employees for the challenges of digitalization and automation.
To ensure the success of this HR transformation at a telecom operator, a new L&D governance structure was set up. The organization clarified the roles and responsibilities of all those involved in learning. In particular, the company set up cross-functional teams dedicated to the design and production of learning content. The aim is to pool efforts while ensuring program consistency at both group and local levels.
With Kéa, Learn Assembly has contributed to the in-depth transformation of the group’s L&D deparment. And the main challenge? To makelearning accessible, agile and in line with the company’s strategic needs .
Are you facing HR transformation challenges and need to rethink the structure of your L&D department? Contact Learn Assembly.
For more customer stories 👇
Learn Assembly is a hybrid consulting firm created in 2013 to support the transformation of all those involved in learning and employment. Our mission is to help them play a strategic role in their organizations to meet the challenges of skills in a context of environmental transition and technological transformation. We support the general management and L&D departments of major groups, public bodies and higher education institutions in their strategic development.
